Seminars on the topic of sales

Sales Basics

1. Success in Sales – EXPERT
   Contents: Goals, responsibility, B2B, B2C, B2G – What is the key to success? – Communication for professionals – Feeling, thinking, deciding – Structured conversation from warm up to deal – Who asks leads – Customer needs and customer benefits
2. Success in Sales – MASTER
   Contents: Personality in sales, HigherSelf / LowerSelf – Picking up the customer correctly – Using objections instead of disproving them – When nothing works anymore: Getting out of dead ends – Meeting conflicts correctly – Body language and appearance
3. Success in Sales – LEADER
   Contents: The role of the executive in sales – Temporary and permanent team leadership – Use team dynamics – Motivate correctly – Steer performance – Set an example – Coaching

Sales PRO Practice Workshop ©

In our very diligently and systematically constructed sales workshop, the participants receive a sound training. The practical training program with one-day modules at short intervals counteracts the “forgetting effect”. The participants’ knowledge is quickly broadened, they are trained using practical examples, and are thus anchored on a long-term basis.

Module

1. Communication, structured conversation
2. Handling objection and deal closing competence
3. Solution business: realizing customer solutions with business administration, product and service
4. Successful telephone calls with customers (appointments, sales, service, consulting)
5. Cold calling to professionals
6. Confidential price negotiations
7. Reading, understanding and using body language; intercultural aspects
8. Developing a strong sales personality
9. Sales psychology: recognizing, understanding and convincing customer types
10. Recognize, manage and dissolve conflicts
11. Key accounts: building networks with customers
12. Using internal resources / internal networking