Online training "customer appointments online" | Lorenz-Seminare
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Not every representative´s appointment is economically efficient nor takes into account the customer´s specific circumstances. This is when web meetings come into play whereby both customer and sales representative can meet each other online. However, this is easier said than done as many people are still unfamiliar with the concept, so instruction and training for this special way of communication have become necessary. Learn how to prepare, carry out and follow up web meetings with customers in this webinar. Additionally, you will get helpful tips and tricks for a successful online acquisition and consulting.

Contentswebmeeting

  • Overcome your inhibitions: use online meetings successfully
  • Win customers and acquire orders via the web
  • Preparation, implementation, follow-up
  • Targeted agenda
  • Professional work environment, illumination, camera, microphone, outfit, backdrop
  • Perform online presentations correctly
  • Tips and tricks allover
  • Quick integration into one´s own working process

Seminar dates

Online training, duration: 2 hours

Max. 6 participants

99 € per person (excl. VAT)

Didactics / Methods / Techniques

Web, speech, case examples, interactive exercises and communication. We use GoToMeeting

Dates

Tuesday, 07. July 2020 from 8:00 – 10:00 (german time)

Thursday, 09. July 2020 from 17:00 – 19:00 (german time)