Communication training
for better understanding in conversation
Professionalize communication. Lead with confidence. Achieve more together. In the team, with customers, partners and suppliers.
Challenges that we solve for you
I talk a lot, but often achieve little.
We show you how to communicate empathetically, precisely and effectively, without digressions or misunderstandings, politely and to the point.
I'm a manager, but conversations quickly turn sour.
In our communication training courses for managers, you will learn how to maintain composure and calm, control and direction even in the most difficult situations.
I find it difficult to give feedback or criticism. How do I address sensitive issues clearly and comprehensibly without offending others?
We demonstrate discussion techniques that create clarity without offending or evading. Important issues are put on the table, politely and with good style, so that the door remains open for joint, sustainable solutions.
I don't just want to talk, I want to make a difference.
Our communication training courses combine personality, verbal language and body language into a strong skills package. They also include effective strategies and good tactical behavior for demanding negotiations and shrewd negotiating partners.
I sometimes feel insecure and don't come across as very convincing.
With our communication seminars, you can strengthen your voice, body language and presence in any setting: at meetings, on the event stage and in the digital world during web meetings. All well focused on the actual challenges in your professional field.
If my counterpart has strong objections, I can get into a spin.
In the seminar, you will learn and practice how you can not only fend off objections, but even use them to get closer to your goals.
Sometimes I meet people who behave unfairly.
You will learn how to deal with unfair behavior, how to promote fairness in conversations, how to defend yourself against attacks and how to get out of dead ends in conversations.
Experienced trainers
Experts with practical experience and top training in their respective fields.
Tailor-made
For specialists, teams & management level
Measurable success
More confident conversation, good relationships, joint goal achievement
Personally
Practical feedback & individual development
Communication training that is effective.
For everyday life, leadership, top teamwork & sales.
Contents
- Professional communication
- Feedback & conflict discussions
- High negotiation skills
- Empathy, clarity & de-escalation
- Body language & voice
- Communication profiles & typologies
- International, intercultural
Formats
- Communication seminars (1-3 days)
- Compact formats (online, hybrid)
- Communication training specifically for managers
- Team training & personal coaching
Procedure
- Goal clarification & needs analysis
- Exercises, simulations, video feedback
- Sound background knowledge
- Communication psychology
- Transfer to everyday management and work
Whether in sales, management or project work in a team:
Our communication training courses will take your communication skills to the next level.
This is what our enthusiastic participants say.
Alexandra Terfort-Schülter
„Again, very exciting and interesting. I liked it very much. “
Volker Eckhardt
„The seminar gives me new supportive approaches in customer meetings.“
Peter Ruttmann
„The seminar was very good. The relaxed manner of Mr. Lorenz came across very well. Conclusion: with small changes, a future web meeting with customers can be more successful. Thank you. “
Reinhold Strama
„Excellent as always! Keep up the good work! “
Nils Buck
„I enjoy attending the sales seminars for two reasons. Firstly, to gain knowledge from Mr. Lorenz. On the other hand, because of the exchange with colleagues on how everyday situations can be managed. The whole thing is always combined with humor and charm, so I'm already looking forward to upcoming training courses. “
Mike Völkner
„It was a highly interesting seminar with a competent seminar leader. Very good integration into the training and a wide range of information rounded off the training. “
Knowledge
Discover more about communication.
DNDW® test
Impact is no coincidence. Communication starts with you.
Whether it’s small talk or a strategy meeting, your communication is effective. But how exactly? Get to know your impact better and start your personal communication upgrade.
Create space for your strengths.
Start a consultation now!
Request a quote for your individual training now.
We look forward to getting to know you.